Tips On Taking Bookings

To turn an enquiry into a booking, consider the following.

• Be available. Answer emails promptly. If you display your phone number in your advertisement, try to ensure someone answers it. Or, when this isn't possible, use an answerphone.
• Reply quickly. The holidaymaker may have made enquiries with the owners of several homes. It could be the first to provide satisfactory answers gets the business.
• Be polite and enthusiastic about your holiday home.
• Keep your calendar up to date.
• You may not be attracted to some potential customers. If you are not willing to accept, say, a group of men in their earlier twenties, say so in your advertisement. However, before you turn away business, consider increasing the deposit from groups who you think may damage your property.

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